Service

1.

Warranty service

We provide warranty for 1 year or 100 000 shuffle cycles, whichever occurs first. 1 shuffle cycle = 1 shuffle of 1 deck (52 cards). Online consultation provided 24/7 for free. As part of the warranty, all service and spare parts are free of charge. This does not apply to cases caused by customer negligence. Any additional services like regular service visits on site etc. are subject to agreement.

2.

After-warranty service

Service works and spare parts charged for after-warranty repairs. Online consultation and maintenance instructions provided 24/7 for free. Any additional services like regular service visits on site etc. are subject to agreement.

3.

Shuffler Refurbishment

We offer a full refurbishment of used machines. All worn parts are replaced and the machine re-configured including thorough cleaning. Recommended for machines with 300 000+ shuffle cycles.

Contact information

APEX pro gaming a.s.

Vaclavske nam. 808/66 Prague 1

CZ - 110 00 Czech republic

 

Reg.No.: 24201294

VAT Reg.No: CZ24201294

 

Sales, Support, Development inquiries

Zbynek Matejka, matejka@apex-gaming.cz

Phone: +420 732 157 094